Our well-established client based just outside of Whitchurch Hampshire are a friendly and dynamic company who specialise in telecoms equipment and infrastructure.
Telecoms Support Engineer - £25,000 per annum + £2000 annual bonus
As a member of a close-knit team, you will be providing first and second line support to a variety of clients, mainly over the telephone. You will also be configuring, testing and dispatching equipment and scheduling installations with field-based engineers.
- Proactive monitoring and resolution of automatic alerts generated by devices in the field
- Responding to inbound technical support requests
- Liaising with third party suppliers for escalation of third line issues
- Configuration and dispatch of hardware
- Liaising with client to agree call flow design
Skills & Experience:
- General telecoms experience
- Experience within a customer focused environment
- Good IT knowledge
- Full UK Driving Licence (due to office location)
Jackie Kerr Recruitment is an independent agency that has been established for 20 years.
We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate’s requirement’s to ensure that we place you in your ideal role.
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