Call Us 01793 762026

Telecoms Support Engineer

Telecoms Support Engineer - Hampshire

IT
Ref: 841 Date Posted: Monday 11 Jun 2018
LinkedIn ShareShare
More

Our well-established client based just outside of Whitchurch Hampshire are a friendly and dynamic company who specialise in telecoms equipment and infrastructure.

Telecoms Support Engineer - £25,000 per annum + £2000 annual bonus

Job Purpose:

As a member of a close-knit team, you will be providing first and second line support to a variety of clients, mainly over the telephone.  You will also be configuring, testing and dispatching equipment and scheduling installations with field-based engineers.

Main Duties:

  • Proactive monitoring and resolution of automatic alerts generated by devices in the field
  • Responding to inbound technical support requests
  • Liaising with third party suppliers for escalation of third line issues
  • Configuration and dispatch of hardware
  • Liaising with client to agree call flow design

Skills & Experience:

  • General telecoms experience
  • Experience within a customer focused environment
  • Good IT knowledge
  • Full UK Driving Licence (due to office location)

Jackie Kerr Recruitment is an independent agency that has been established for 20 years.

We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate’s requirement’s to ensure that we place you in your ideal role.

We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press.

The portal enables you to update your information and CV at any time, so we always have your latest employment details on record.

So please visit our website and let us help you to find your dream job!