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Reception Manager

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Reception Manager - Royal Wootton Bassett

Hospitality & Catering
Ref: 1256 Date Posted: Wednesday 12 Jun 2019
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Reception Manager

Swindon, Wiltshire

£20,500 Per Annum 

Our client is looking for a Reception Manager to join their growing team in Swindon.  

Responsibilities

  • Management of Online reservations 
  • Dealing with rates 
  • Management of 5 staff members 
  • Working shifts 
  • Managing and training the concierge and team of receptionists
  • Ensuring the front desk provides a professional and friendly service for customers
  • Dealing with customers, including handling complaints when they come to the desk
  • Troubleshooting emergencies
  • Scheduling the staff rota
  • Liaising with other departments

Skills & Experiences

  • Previous management experience
  • Previous Customer Service experience
  • Ability to think on your feet 
  • Experience in a hospitality setting - Advantageous  

Benefits

  • £35 a night stay at sister hotels 
  • Full use of leisure facilities 

Jackie Kerr Recruitment is an independent agency that has been established for 22 years.
We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate’s requirement’s to ensure that we place you in your ideal role.
We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment . com to enter your details and you will receive job alerts, hot off the press.
The portal enables you to update your information and CV at any time, so we always have your latest employment details on record.
So please visit our website and let us help you to find your dream job!
Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment . com to apply for other jobs that may be suitable to you.