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Product Specialist and Technical Support Advisor

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Product Specialist and Technical Support Advisor - Didcot

£22,000 - IT
Ref: 1053 Date Posted: Tuesday 22 Jan 2019
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Product Specialist and Technical Support Advisor

Didcot, Oxfordshire

£22,000 Per Annum

As a growing business, specialising in the exclusive UK distribution of some of the world’s most respected Hi-Fi and DJ equipment brands, our client are looking for a Product Specialist and Technical Support Advisor to help support their technical, marketing and customer service departments in a varied role that suits dynamic workers with a strong work ethic who can integrate well into a friendly team.

The Product Specialist and Technical Support Advisor role will include building up a detailed knowledge of the products our client sell in order to offer technical support to trade and end-customers over telephone, email and in person. An additional administrative responsibility will involve taking sole responsibility for the condition and maintenance of sample stock and overseeing in-house demonstration facilities. The role benefits an applicant who likes to get hands-on with premium audio and visual products, and one who is able to manage workload appropriately. Experience with Microsoft Office suite is essential, as is an interest in audio equipment and a valid UK driving licence. Experience with Helpdesk software is ideal but not essential.

In-house training on products will be provided to the successful applicant. The job is based at our client's company HQ in Didcot, Oxfordshire, Monday-Friday 9am-5pm, with some occasional weekend work.

The job is available for an immediate start.


Jackie Kerr Recruitment is an independent agency that has been established for 21 years.

We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate’s requirement’s to ensure that we place you in your ideal role.

We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press.

The portal enables you to update your information and CV at any time, so we always have your latest employment details on record.

So please visit our website and let us help you to find your dream job