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Customer Service Administrator

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Customer Service Administrator - Trowbridge

Customer Service
Ref: 760 Date Posted: Monday 09 Apr 2018
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Our well-established client based in Trowbridge are a large vehicle leasing company who provide innovative solutions to individuals and companies lease vehicles and fleet management.

Customer Service Administrator - £21,000 per annum

Job Purpose:

Working as part of the Downtime Control team to deliver a great customer service through the effective management of vehicle downtime. Providing an excellent support service to other internal departments

Main Duties:

  • Role is split into two.  The management of downtime vehicles, and communications with company stakeholders
  • Managing the downtime of vehicles whilst off the road and in garages
  • Liaising with garages to get the vehicle on the road in the fastest time
  • Ensuring all parties involved are informed at all times

What's on Offer:

  • Competitive Salary + incentive bonus scheme (15%)
  • 25 days annual holiday (plus bank holidays)
  • Private medical insurance
  • Group personal pension
  • Flexible additional benefits

Skills and Experience:

  • Customer service experience in a corporate environment
  • Administration experience
  • Positive and upbeat attitude
  • Excellent communication skills, both written and verbal
  • Ability to work in a fast-paced environment

Jackie Kerr Recruitment is an independent agency that has been established for 20 years.

We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate’s requirements to ensure that we place you in your ideal role.

We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press.

The portal enables you to update your information and CV at any time, so we always have your latest employment details on record.

So please visit our website and let us help you to find your dream job!