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Accident Management Service Advisor (FTC)

This vacancy is now closed

Accident Management Service Advisor (FTC) - Newbury

Customer Service
Ref: 761 Date Posted: Monday 23 Apr 2018
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Our well-established client based in Newbury are a large vehicle leasing company who provide innovative solutions to individuals and companies lease vehicles and fleet management.

Service Advisor - £21,000 per annum (Pro-rata) - Part Time.  1-year Fixed Term Contract

Job Purpose:

Working in a small team, the Service Advisor will be responsible for delivering a great customer service to customers and manage accident related expenditure on their behalf.

Main Duties:

  • Handle inbound calls from drivers reporting accidents
  • Proactively manage reported incidents, liaising with customers, suppliers and other parties
  • Process invoices and update systems as per stipulated procedures
  • Handling incoming general queries

What's on Offer:

  • Competitive Salary plus incentive bonus scheme (15%)
  • 25 days annual holiday (plus bank holidays)
  • Group personal pension plan
  • private medical insurance
  • Additional flexible benefits

Skills & Experience:

  • Excellent communication skills and the ability to handle difficult situations tactfully and with empathy
  • Strong administration skills
  • Capable of managing high workload effectively and accurately
  • Good computer skills with working knowledge of MS packages

Jackie Kerr Recruitment is an independent agency that has been established for 20 years.

We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate’s requirements to ensure that we place you in your ideal role.

We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press.

The portal enables you to update your information and CV at any time, so we always have your latest employment details on record.

So please visit our website and let us help you to find your dream job!